Key industry challenges SAP addresses

• Complexity in managing subscriptions, plans, and recurring billing.
• Fragmentation across sales, customer service, network, and finance systems.
• Difficulty analyzing customer and service profitability in real time.
• High costs associated with manual processes for managing orders, claims, and contracts.
• Limited ability to launch new products and business models quickly.

With SAP, telecommunications companies integrate operations, customers, and finance on a single platform, automate billing and contract management, improve end-to-end traceability, and gain advanced real-time analytics to optimize costs, build customer loyalty, and accelerate digital innovation.